IT Systems & Security Administrator

Region: LATAM

Country: Costa Rica, Argentina, Colombia, and Mexico

Type: Fully remote

What's the Project?

Newfire Global Partners is a leading technology firm that builds transformative software for the world’s most innovative companies. With deep expertise in digital healthcare and AI-driven analytics, we partner with both Fortune 500s and startups to deliver high-impact solutions. We are a passionate, purpose-driven team dedicated to improving patient care, fostering an inclusive and collaborative culture, and driving meaningful change through technology.

As the IT Systems & Security Administrator, you are part of the engineering backbone of our fully remote, cloud-native enterprise. In this hands-on role, you will be responsible for administering, securing, and ensuring compliance with our Microsoft 365 and AWS environments. You'll apply your expertise across systems engineering and security to manage our cloud servers, endpoints (Windows/macOS), and identity platforms. Your mission is to drive operational excellence, enforce a zero-trust security posture, and ensure compliance with frameworks such as NIST and SOC 2.

Skills, Knowledge & Expertise

8+ years of progressive experience in IT systems administration in a cloud-first environment.
Deep expertise in managing an AWS cloud environment (EC2, IAM, S3, VPC).
Deep expertise in administering the Microsoft 365 suite and Azure Active Directory (Entra ID).
Proven, hands-on experience with modern endpoint management for both Windows and macOS using a tool like Microsoft Intune.
Strong proficiency in scripting for automation and system management.
Demonstrable experience implementing and supporting a major security/compliance framework (e.g., NIST, SOC 2, HIPAA).

Preferred Qualifications:

Professional certifications include AWS Certified SysOps Administrator, Microsoft 365 or Azure Security Administrator, CISSP, and CompTIA Security+.
Experience with enterprise data protection and recovery solutions (e.g., Azure Backup).
Familiarity with automation tools like Ansible.
Experience with basic Linux administration.
A Bachelor’s or Associate's degree in Computer Science, Information Security, or a related field

Key Responsibilities

Cloud & Systems Engineering

Manage our complete Microsoft 365 and Entra ID ecosystem to ensure optimal performance, configuration, and availability of all services.
Engineer and maintain our endpoint management solution (Microsoft Intune) to deploy policies, applications, and security baselines to all Windows and macOS devices.
Oversee our enterprise backup and disaster recovery strategy, ensuring data is secure and accessible, and that our business continuity plans are tested and effective.
Administer our AWS infrastructure, manage IAM policies, and oversee S3 storage and security.

Security & Compliance

Govern identity and access management by enforcing principles of least privilege, deploying Conditional Access policies, and managing MFA and passwordless authentication (FIDO2).
Operate our security stack, including tuning our SIEM (Microsoft Sentinel), EDR (Microsoft Defender), vulnerability scanner (Nessus/Qualys), and email security gateways.
Lead compliance initiatives by implementing controls for NIST, SOC 2, and HIPAA, managing data loss prevention (DLP) policies in Microsoft Purview, and supporting all internal and external audits.
Respond to security incidents by monitoring alerts, leading investigations, and contributing to the development of incident response playbooks.

Automation & Process Improvement

Automate administrative tasks, deployments, and security reporting using advanced PowerShell scripting.
Develop and maintain clear, comprehensive documentation for system architecture, security processes, and operational playbooks.
Identify and champion opportunities to enhance security posture, streamline operations, and improve system efficiency.

Enterprise Support & Collaboration

Serve as the primary technical escalation point for the help desk, troubleshooting and resolving the most complex infrastructure and security issues.
Mentor and guide junior team members, fostering a culture of technical curiosity, security awareness, and collaborative problem-solving.

Ready to dive in?

Leon Dueñas
Recruiter

America/Bogota

guillermo.duenas@newfireglobal.com

Hiring Process

Here's what you can expect during our hiring process.

Stage 1

Applied

Stage 2

Interview

Stage 3

HM Interview

Stage 4

Panel Interview

Stage 5

Background Check

Stage 6

Hired

1 of X

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Your Country How many years of experience do you have in roles similar to the one you are applying for? *
Please specify only the years of experience relevant to similar positions, not your total professional experience. LATAM - Please select your country of residence * Do you have experience working in the healthcare industry? * What is your English proficiency level? *
At Newfire, we only hire professionals who can communicate clearly and effectively with native English speakers in meetings, emails, and chat. Your English skills will be assessed during the initial interview. Basic (A1–A2) – Can understand and use some familiar words and very basic phrases. Very limited ability to communicate. Intermediate (B1) – Can deal with some daily situations. Limited ability to communicate in English. Advanced (B2–C1) – Can interact with a degree of fluency and spontaneity in a professional environment. Able to produce clear, well-structured language on complex subjects. Fluent / Native (C2) – Can express themselves effortlessly in all types of communication, including nuanced and abstract language. Comparable to native-level proficiency.

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