VP of Account Management

Region: US

Country: USA

Type: Hybrid

What's the Project?

Position: VP of Account Management
Location: Remote (US) / Hybrid role, New England-based (EST working hours).
Reports to: Chief Commercial Officer

Who We Are

Newfire Global Partners delivers transformative technology services and strategic execution for the healthcare and digital enterprise. Our delivery excellence fuels mission-critical outcomes for payers, providers, and enterprise technology clients. We’re now scaling a commercial Account Management function to deepen relationships, expand revenue in existing accounts, and partner seamlessly with Delivery to create predictable growth.

What This Role Really Is

We’re hiring a commercial leader, not a Customer Success manager and not a Delivery owner. This role is about driving revenue expansion and renewals in a professional services context, while partnering with Delivery to amplify value — you will not lead Delivery.

This role owns:

Post-sale commercial strategy (expansion + renewals)
Pipeline and quota for existing accounts
Executive buyer relationships
Forecasting and commercial reporting
HubSpot-driven workflows, automation, and reporting
Practical AI application to accelerate account growth

This role does not own:

Delivery execution or resourcing
Project management ops
Feature ownership (SaaS product)

Who You Are

You have:

8+ years in Account Management or commercial post-sale leadership in professional services
Deep understanding of US digital healthcare technology and services buyers
A track record of owning expansion + renewals with quota
HubSpot or similar CRM experience with workflow and reporting fluency
Practical experience applying AI to go beyond surface metrics
Comfort with ambiguity and building functions from scratch

What You’ll Do

Own the commercial motion in existing client portfolios — renewals, expansions, and revenue targets
Partner with Delivery leadership to shape proposals, prioritize scope, and escalate client risk without owning delivery
Build account plans that identify whitespace and proactively create buying moments
Use HubSpot for forecasting, pipeline hygiene, reporting, and CRM automation
Embed AI in your account processes (expansion signal detection, segmentation, forecasting support)
Develop executive-level relationships across healthcare and enterprise accounts

What Success Looks Like

You hit quota quarterly and annually
You expand revenue before delivery issues arise
You maintain clear, data-driven forecasts and account plans
You partner effectively with Delivery without owning it
You use CRM workflows and automations that drive real pipeline visibility.

The Offer

Newfire Global is committed to consistent compensation practices across our organization. Total compensation for this role is market-driven, with a salary of $200,000 - $225,000 OTE. Base pay is ultimately determined based on a candidate's skills, expertise, and experience. We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, Flexible work schedules and time-off policy, as well as company equipment for all new full-time US-based remote employees.

Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent.

Newfire Global is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Ready to dive in?

Ante Vučić
Recruiter

Europe/Zagreb

ante.vucic@newfireglobal.com

Hiring Process

Here's what you can expect during our hiring process.

Stage 1

Interview with Recruiting and Resourcing Manager

In this first conversation, you’ll meet with our Recruiting Global Director, who leads global recruiting and resourcing at Newfire. This discussion focuses on your background, leadership experience, and overall alignment with the role and our business context. It’s also an opportunity to walk through expectations, scope, and what success looks like in a net-new function.

Stage 2

Interview with Chief Comercial Officer

In this conversation, you’ll meet with senior commercial leadership to assess your ability to partner at the executive level. This discussion focuses on influence, stakeholder management, and how you drive growth across complex accounts while aligning with broader go-to-market priorities.

Stage 3

Interview with VP of Delivery & Chief of Staff (Interim Chief Commercial Officer and decision maker)

This stage tests real-world fit. You’ll meet jointly with our VP of Delivery and Chief of Staff, who is currently acting as Interim Chief Commercial Officer and serves as a key decision maker. The conversation evaluates how you collaborate across delivery and commercial teams, handle trade-offs, and operate in ambiguity while building structure from the ground up.

Stage 4

Interview with Chief Growth Officer

An in-depth conversation with our Chief Growth Officer, exploring the strategies, decisions, and vision driving our company’s expansion. The interview will cover how growth priorities are set, how emerging opportunities are evaluated, and what it takes to scale sustainably in a fast-evolving market. Expect candid insights, practical reflections, and a forward-looking view of where we’re heading next. This piece will offer a valuable perspective for clients, partners, and anyone interested in modern growth leadership.

Stage 5

Interview with CEO

In the final stage, you’ll meet with our CEO to align on vision, leadership philosophy, and long-term impact. This conversation brings together everything discussed throughout the process, focusing on trust, strategic judgment, and your role in shaping the future of Newfire’s growth.

Stage 6

Offer

Once we’ve reached this stage, we’re confident there’s a strong mutual fit. We’ll extend a formal offer and walk you through all the details — compensation, benefits, and next steps. Our goal is to make this process transparent, respectful, and exciting, setting the stage for a successful start to your journey with Newfire.

Stage 7

Hired! Welcome to Newfire

Congratulations and welcome aboard! You’re joining a team of passionate professionals who care deeply about building meaningful products and partnerships. From here, our onboarding team will guide you through the next steps to ensure a smooth transition and set you up for success from day one. We’re excited to have you with us — let’s get started.

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